Our Research

In May of 2009, Dr. Zinta Byrne, of Colorado State University, was contacted by Kris Boesch to construct and validate a measure designed to assess the extent to which employees feel good about coming to work. Four doctoral students, Paige Gardner, Christa Palmer, Stefanie Putter, and Natalie Wolfson, conducted the work under Dr. Byrne’s supervision.

The Employee Organizational Perceptions (EOP) survey was constructed based on a thorough review of the academic research literature, qualitative and quantitative pilot testing, and a final round of validation in which the EOP survey was administered to approximately 1000 employees across 18 organizations of various sizes and industries. After the final round of data collection, statistical analyses were conducted to eliminate redundant items or items that were not essential to capturing employees’ organizational perceptions.

The final EOP survey consists of 52 items and 8 subscales. A series of statistical analyses supported the validity of the internal structure of the survey and the connections between EOP scores and critical organizational outcomes (e.g., employee turnover intentions and burnout). The survey is designed and validated to be used as a single survey with scale scores on eight dimensions. All dimensions are required to produce a valid certification score.

According to the CSU research team, there is substantial validity evidence to support the use of the EOP survey as the Choose People certification tool.