We measure happiness. Specifically we measure employee happiness. And we define “happy” as “do your employees feel good about coming to work.”

We aren’t a beauty contest. Cool perks don’t count. Neither do HR practices, compensation or benefits. While these can factor in to how an employee feels about coming to work, it doesn't decide it. We all know the person who "makes bank" and can't stand where they're working and we all know the person who makes peanuts and says that they love their work and wouldn't leave for anything.

We're also not just an employee "satisfaction" survey or an employee "engagement" survey. Think about it - to measure them separately in the first place is odd. If you have a satisfied, unengaged employee, that's expensive. If you have an unsatisfied, engaged employee, that's dangerous. Not to mention "satisfied" is a pretty low bar that borders on apathy - one we wouldn't find acceptable for our customers.

That's why we measure what matters. We measure what impacts both the financial success of companies (see our page on ROI) as well as the social success of our communities. Because when employees feel good about coming to work, they show up at home as better parents, spouses and citizens. As companies, our biggest impact in our communities is through our employees.

To improve your employee culture we have to uncover what, where, why and how. To accomplish this our process consists of two phases:

In Phase 1, your employees participate in our 10 minute research based assessment that measures the 8 Critical Factors to employee happiness. You receive a meaningful data report that uncovers both:

What: Learning exactly what’s going on in your culture provides tremendous focus. Instead of assuming you know what’s going on (assumptions are often not accurate) and/or throwing flavor of the day initiatives against a wall and seeing what sticks (expensive, inefficient and frustrating for all involved) you actually learn what’s going on and know where to focus your efforts. Choose People garners this knowledge through our research based assessment that measures the 8 Critical Factors to employee happiness.

Where: Through the demographics that you select that are meaningful for your company – location, departments, job description, tenure, age etc. you can get an even clearer picture of where the successes and struggles are taking place within your company.

In Phase 2 - Why & How, we look at why you received the results you did and how to improve your company culture based on the results of the data. We provide you with:

1. Insights from the data
   
2. One page of our best suggestions as outside experts
   
3. Our culture improving process customized to your results – this is where tremendous benefits take place. In this process you will learn why you received the data you did – because, again assumptions are not valuable here. And then you will learn how to move forward in a way that creates employee ownership over the success of the culture.
   
4. A roadmap and a timeline for follow-through
   
5. 3 quarterly progress check-ins
   
   

Our entire process alone creates a better company culture simply because employees are WOWed that their company asked them what they thought, shared the high level results with them, listened to what they had to say, included them in the process on how to move forward, followed through on several of their ideas and communicated the forward motion the entire time.